--- title: "Refund & Purchase Policy" url: "https://docs.mredutainment.com/1/policies/19/refund-purchase-policy" --- # Refund & Purchase Policy This policy explains the terms that apply when purchasing products or services from Mr. Edutainment. ## Digital Products Mr. Edutainment offers digital products including: online courses, downloadable materials, educational content, memberships or subscriptions. Because digital products are delivered immediately upon purchase, all sales are generally final unless otherwise stated. ## Refunds Refunds may be offered only in the following circumstances: - where required under UK consumer law - where a refund guarantee is explicitly stated at the point of purchase If a refund policy is stated for a specific product, that policy will apply. ## Immediate Access to Digital Content By purchasing digital content and receiving immediate access, you acknowledge that you waive your statutory 14-day cooling-off period under the Consumer Contracts Regulations 2013, where applicable. ## Subscriptions Some services may be provided on a recurring subscription basis. By purchasing a subscription you agree that: - billing will recur at the stated interval - you may cancel your subscription at any time - cancellation takes effect at the end of the current billing period No partial refunds are provided for unused subscription time unless required by law. ## Access Termination Mr. Edutainment reserves the right to suspend or terminate access to digital products or services if a user: - violates the Terms & Conditions - shares account access with others - redistributes course materials without permission - engages in fraudulent or abusive behaviour In such cases refunds will not be provided. ## Payment Processing Payments are processed through secure third-party payment providers. Mr. Edutainment does not store full payment card details. ## Contact If you have questions about a purchase or refund request, you may contact the Website owner through the contact details listed on the Website.